FAQs

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. A full refund for the item cost will be processed to your payment account upon timely return in its original un used condition. Shipping cost is not refundable Please visit our Return Policy to learn more.

If you’ve changed your mind or no longer need the item, you may return it for a refund within 30 days of receipt. Refunds will be processed for the item cost as soon as we receive the returned product.

To ensure a smooth return:

• All items must be unused and in their original condition.
• Please include a copy of the packing slip in the package.
• Fill out and detail your request on the return form included with your order.

Unfortunately, we do not provide prepaid shipping labels at this time. You may return the item using any trackable carrier, such as your local postal service, to the following address:

OnlineBelts/Return
23146 Arroyo Vis,
Rancho Santa Margarita, CA 92688

No RMA# is required for the return process.

If you love our product and like to exchange it for a different size, we will send you the desired size free of charge upon return. Please return your order the the following address at your own cost with detailed request of your desired size:

Onlinebelts/Exchange
23146 Arroyo Vis, 
Rcho Sta Marg, CA 92688

Or if you would like to receive your desired exchanger sooner, please consider place a new order for fast processing and return your previous order for a refund.

If you purchased our product from a marketplace other than OnlineBelts.com, please log in to your account on that marketplace and initiate the return process. Be sure to follow the return policy specific to that marketplace for a smooth experience.

For exchanges, we recommend placing a new order for the desired size on our website or through the same marketplace and returning your previous order for a refund. This ensures you receive the correct size promptly.

If you have any questions or need further assistance, feel free to contact our support team.

Unfortunately, we do not currently offer free returns to help keep overall order costs as low as possible. Customers are responsible for the return shipping cost.

However, we will issue a full refund for your return, including the original shipping cost we paid to deliver your order (excluding any additional shipping fees incurred for special services such as priority mail, express shipping, or international delivery).

If you are returning an item for an exchange, you only need to cover the return shipping cost. We will send the replacement item to you free of charge (within Unite States only).

Belt size is typically measured from where the leather ends at the buckle end to the middle hole at the tip end. It is not measured end-to-end or based on the full length of the belt.

In certain cases, if the belt size is measured from end to end, this will be clearly stated in the product description on the product page. Always refer to the specific product details for accurate sizing information.

Selecting the right belt size is crucial for a proper fit. Here’s a detailed guide to help you:

1. Using Your Own Belt for Reference:
   Choose a belt that fits comfortably.
   Lay the fully extended belt on a flat surface.
   Measure the distance, in inches, from the hole you use most often to the point where the leather folds around the buckle (do not include the buckle length).
   If the measurement is an odd number, round up to the next even size.
   Example: If your belt measures 33", order a size 34 belt.
2. If You Don’t Have a Belt That Fits:
   Use a measuring tape to measure where you plan to wear the belt (e.g., through belt loops or over clothing).
   For belts worn over an outfit (e.g., a dress or tunic), add 1-2 inches for comfort.
3. Quick Sizing Tip:
   For Numeric Sizing: Order one size larger than your pants waist size.
   Example: If your pants size is 32", order a 34" belt.
   For Letter Sizes: Refer to size charts (e.g., S/M = 32"). Always prioritize numeric measurements if available.
4. Understanding Belt Holes:
   Most belts come with 5 holes spaced 1 inch apart.
   A properly sized belt should fit best when buckled at the middle hole, leaving room for adjustment.
5. Additional Tips:
   If you plan to wear the belt lower on your hips, consider ordering a larger size for a comfortable fit.
   Avoid guessing your belt size, as sizing can vary based on style and how you wear it. Always measure or refer to numeric sizes provided on the product page.

Cut-to-fit (one-size-fits-all) belts with clamp-on or ratchet buckles can be easily resized to achieve a perfect fit. Follow these step-by-step instructions for resizing:

1. Choose the Right Belt and Buckle:
   Select a belt strap or a clamp-on/ratchet belt.
   Ensure the buckle width matches the belt strap width.
2. Measure Your Desired Size:
   Wrap the belt around where you intend to wear it, mark the desired length, and add some extra room for adjustment.
3. Remove the Existing Buckle (if applicable):
   Carefully detach the buckle from the belt strap.
4. Cut the Belt Strap:
   Use a sharp scissor to trim the strap to your measured size. Always cut at the buckle end of the belt, not the tip end.
5. Clamp or Attach the Buckle:
   For clamp-on belts: Align the trimmed edge of the strap with the buckle, clamp it securely, and tighten any screws if needed.
   For ratchet belts: Insert the strap into the ratchet buckle, ensuring the locking mechanism engages properly.

Tools You May Need:

• Sharp scissors for cutting.
• A small flathead screwdriver to tighten the buckle (for clamp-on types).

This process ensures a customized fit for your belt and allows for easy adjustments, giving you both style and comfort!

4o

Braided belts and pull-through belts offer excellent sizing flexibility since they have no predefined holes. You can easily fasten the buckle anywhere along the strap for a perfect fit. To ensure the best size:

• Choose a belt with a full length that is at least 6-8 inches longer than your waist measurement.
• If you plan to wear the belt lower on your hips or over layers (like dresses or coats), consider adding extra length for comfort and style.

This versatility makes braided and pull-through belts a great option for adjustable and effortless wear.

Buckle size is determined by the interior width of the buckle's opening, not its exterior dimensions. Here's what to keep in mind:

1. Interior Measurement:
   A 1.5-inch buckle means the interior opening of the buckle is 1.5 inches wide. This allows it to fit perfectly with a 1.5-inch wide belt strap.
2. Not the Exterior Size:
   The overall external length or width of the buckle does not determine the size. The interior measurement is what matters for fit.
3. Why It’s Important:
   If you already own a belt strap, matching the strap width to the buckle opening ensures a proper fit without slipping or tightness.

Always verify the belt strap's width when selecting a buckle to ensure compatibility and functionality.

4o

The key to selecting the correct buckle size is matching it to the width of your belt. Here's what you need to know:

1. Match the Width:
   The buckle size should correspond to the width of your belt strap.
   Example: If your belt is 1.5 inches wide, choose a buckle designed for a 1.5-inch belt.
2. Why Matching Matters:
   A buckle wider than the belt may move or shift uncomfortably.
   A belt wider than the buckle will not slide through properly, making it unusable.
3. Ensuring the Best Fit:
   A properly sized buckle allows the belt to sit snugly and lay flat against your body without slipping, bunching, or pinching.
   Check the product description for buckle compatibility and size recommendations when purchasing.

By ensuring the belt and buckle widths match, you achieve a polished look and functional fit.

4o

The snap-on feature of our belts allows you to easily customize your look by swapping out buckles. Follow these simple steps to change your buckle and create your own style:
Step-by-Step Instructions

1. Locate the Snap Mechanism:
   Look at the end of your belt where the buckle is attached. You’ll see a snap or fastening system that secures the buckle to the belt strap.
2. Release the Snap:
   Carefully open the snap by pulling apart the fastened sections. This will loosen the buckle from the strap.
3. Remove the Current Buckle:
   Slide the buckle off the belt strap through the designated slot or loop. Keep the strap flat for easier removal.
4. Select Your New Buckle:
   Choose the buckle you want to attach to your belt for a new style. Ensure it fits the width of the belt strap.
5. Attach the New Buckle:
   Insert the new buckle’s bar or hook through the slot in the belt strap. Align it with the snap mechanism.
6. Secure the Snap:
   Press the snap mechanism back into place until it clicks, ensuring the buckle is securely fastened.
7. Check for Stability:
   Gently pull on the buckle to confirm it is firmly attached. Your belt is now ready to wear!

Watch Our Video Tutorial

For a visual guide, check out our Snap-On Belt Instructions Video. Learn how to swap buckles in less than a minute!

Yes, usually orders will be processed and shipped from OnlineBelts facility in Rancho Santa Margarita, California, United States the same business day if they are received before 3 p.m. pacific time during business days, otherwise they will be processed the next business days.

• OnlineBelts ships items directly from California, United States.
• It depends on where you are. Orders for United States will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
• Expedited shipping is available for a nominal additional fee.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Customer satisfaction is our No. 1 priority

If you have any questions or experiencing any issue with your order with your order, we are here to help. Please allow us the opportunity to resolve it for you. the best way to reach us is to send us an email at support@onlinebelts.com with your order number and your question/concerns.

Guaranteed 100% real person response within 24 Hours.

Visit our support page to learn more.

Please contact us with any other questions.